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Event Details
This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve 3CX Certified Pro status. This training will prepare attendees for the 3CX Academy certification exam.
Pre-requisites: Knowledge of Microsoft networking technology and concepts.
This training scheme will enable you to:
- Appreciate the painless deployment of the server on a standard Windows machine
- Understand how to set up both software and hardware SIP Phone extensions
- Understand how to set up PSTN gateways for the termination of telephone lines, analogue, ISDN, complete with DID
- Understand how to set up ITSPs (normal VoIP Providers, and SIP Trunk Providers)
- Learn about the architecture of 3CX Phone System for Windows
Additional Points of Interest
- A brand new topic session on how to sell 3CX Phone System
- Learn how to interact with 3CX support when troubleshooting issues
- Spend the second day with 3CX Technical Support Team Leader, William England, for an Advanced Training Workshop
- Meet with 3CX team to discuss sales and marketing throughout the 2 days
Training Agenda
- 09:30 - Welcome
- 09:45 - Chris Martin, Channel Manager at 3CX will be presenting the latest 3CX Phone System
- 10:15- Installing 3CX Phone System by William England, 3CX Technical Support Team Leader. This will include the following:
- Supported platforms
- Recommendations for installations
- Setting up extensions
- Setting up a call
- Setting up a gateway
- Gateways and DDI
- Phone display configuration
- Remote extensions
- 12:30 - Lunch, provided by 3CX
- 13:15 - VoIP Providers by William England. This training session will include the following:
- Concepts
- Configurations
- Inbound and Outbound - Basic Concepts
- 14:30 - Break
- 14:45 - In-depth view of basic mechanisms, presented by William England, which will include the following:
- Troubleshooting - Common issues and hints
- Other features and capabilities
- 16:00 - Differences between FREE and Commercial editions of 3CX Phone System, presented by Chris Martin. Included in this session will be:
- How to request support
- Documentation and Blog resources
- 16:15 - How to sell 3CX Phone System presented by Chris Martin
- 16:45 - Q&A and wrap-up
Cancellation Policy: This event is free to all 3CX Partners. You can cancel your booking up to five days before the event at no charge by contacting the organiser or us.
Booking Reference: Upon your arrival to the 3CX Training Complex, please have your booking reference to hand.
Fees: There is no charge for attending the 3CX Training events. For late cancellations and non attendance, 3CX reserves the right to invoice the Partner the sum of 50.00 Euros.
When & Where
Hilton Copenhagen Airport
Ellehammersvej 20
2770 Kastrup
Denmark
Monday, February 20, 2012 from 9:00 AM to 5:30 PM (GMT+0100)
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Hosted By
3CX
3CX is the developer of the 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX.
3CX is more manageable and can deliver substantial cost savings besides increasing productivity.
3CX Phone System has earned numerous awards:
-CRN Emerging Technology Vendor 2011
-Windows Server Certification
-WindowsNetworking.com Gold Award
-Windows IT Pro Magazine 2008
-Best Buy Award by Computer Shopper Magazine.
For more information visit
http://www.3cx.com
